SHOP POLICY

Shipping

COVID-19

Good news! We are still able to ship and deliver orders, however due to ongoing challenges related to COVID-19 orders might be subject to courier delays. However some countries closed the import of postal orders. We can still take you order and keep it on hold until the situation clears up. That way you are sure you will receive the products before they sell out. Here is a list of the countries we can’t ship to with our regular shipping options:

  • Argentina
  • Aruba
  • Australia
  • Azerbaijan
  • Bahamas
  • Barbados
  • Belize
  • Bermuda
  • Bolivia
  • Bonaire
  • Brazil
  • Cape Verde
  • Cayman Islands
  • Chad
  • Chile
  • China
  • Colombia
  • Costa Rica
  • Cuba
  • Curacao
  • Ecuador
  • El Salvador
  • Equatorial Guinea
  • Fiji
  • Grenada
  • Guadeloupe
  • Honduras
  • Hongkong
  • India
  • Iran
  • Jamaica
  • Japan
  • Korea, Republic
  • Kuwait
  • Laos
  • Lebanon
  • Maldives
  • Mauritania
  • Mexico
  • Moldovia
  • Mongolia
  • Montenegro
  • Myanmar
  • Namibia
  • Nepal
  • New Caledonia
  • New Zealand
  • Panama
  • Papua New Guinea
  • Paraguay
  • Peru
  • Philippines
  • Saudi Arabia
  • Singapore
  • South Africa
  • Suriname
  • Swaziland
  • Taiwan
  • Thailand
  • Uzbekistan
  • Vanuatu

Shipment processing time varies between 1-4 working days unless mentioned otherwise.

Transport time varies for product category.

Patches, Pins & Headbadges:

Belgium: 1-3 Working days*

Europe: 3-5 Working days*

World: 4-7 Working days*

* Time can vary depending on period and transporter

Clothing, Prints:

See transport policy in Shipping info when checking out.

UPSMUCK is not responsible for loss or damage by the transporter.

Please contact info@upmsmuck.com with your receipt number in case of any problem

Customs and import duties

Buyers are responsible for possible customs and import duties. UPSMUCK is not responsible for possible shipment delays caused by the customs.

Refunds

For refunds contact info@upmsmuck.com with your receipt number and the reason within 10 days after purchase. We like to hear how we can improve!

Items purchased from any retail store can not be returned to the Online Store.